Edmonton Journal Subscriber Comment Form:
From: < me >
Sent: Sunday, October 15, 2006 3:45 PM
To: Edmonton Journal
Subject: customer_delivery
problem: I did not receive my newspaper
description: I did not get a Journal paper today, but an Edmonton Sun was in my box! Gross! I want this day recredited to me. Please call me at xxx-xxxx
Response:
From: Edmonton Journal
Sent: October 16, 2006 12:36:12 PM
To: < me >
Subject: RE: customer_deliveryThank you for your e-mail. Your message has been received and a note has been sent to the carrier for the service improvement. Please accept our apologies, your subscription has been extended for missed delivery.